At qi4d, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains in plain terms what information we collect, how we use it, who we share it with, and what rights you hold as a player on our platform.
Your Privacy Matters: This Privacy Policy applies to all personal data collected and processed by qi4d in connection with your use of our platform at qi4d.cam. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy. If you have any questions, please contact us at [email protected].
qi4d ("the Company", "we", "us", "our") operates the online gaming and sports betting platform accessible at qi4d.cam, primarily serving players based in Indonesia. As a platform that handles financial transactions, identity verification, and personal account data, qi4d is committed to processing personal information responsibly, securely, and transparently.
This Privacy Policy sets out the basis on which we collect and process personal data about you when you visit our website, register an account, make a deposit or withdrawal, participate in any gaming service, or communicate with our support team. This policy should be read alongside our Terms & Conditions, which govern your overall use of the platform.
We do not sell your personal data to third parties for their own marketing purposes. Every data-sharing arrangement described in this policy exists solely to enable us to deliver, secure, and improve the services you use on qi4d.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can be used to identify a living individual, directly or indirectly — including name, email address, phone number, IP address, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, alteration, or deletion. |
| "Data Controller" | qi4d, as the entity that determines the purposes and means by which your personal data is processed. |
| "Data Processor" | A third party that processes personal data on behalf of qi4d under a contractual arrangement (e.g., payment processors, KYC service providers). |
| "Player" / "You" | Any registered member of the qi4d platform, as well as any visitor to the qi4d.cam website regardless of account status. |
| "KYC" | Know Your Customer — the identity and age verification process required before withdrawal privileges are activated or where transaction thresholds are reached. |
| "Cookies" | Small text files placed on your device by the qi4d platform that store session data, preferences, and anonymized usage information. |
qi4d collects personal data across several categories, depending on the nature of your interaction with the platform. The categories of data we collect include, but are not limited to, the following:
qi4d collects personal data through the following channels and mechanisms:
qi4d processes your personal data only for defined, legitimate purposes. The following table summarizes the primary purposes for which each category of data is used:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, and login credentials data |
| Age verification and eligibility checks (21+ policy) | Date of birth, KYC documents |
| Processing deposits and withdrawals in IDR/Rp | Financial data, identity data |
| Fraud detection and prevention | Technical data, financial data, identity data |
| Regulatory compliance and anti-money laundering checks | Identity data, KYC documents, financial data |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring and intervention | Usage data, financial data, communications data |
| Platform security and abuse prevention | Technical data, login history |
| Sending service-related notifications and alerts | Contact data, communications preferences |
| Platform improvement and analytics | Anonymized usage and session data |
qi4d does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated processes flag an account for review (e.g., fraud scoring), a trained compliance officer will assess the matter before any consequential action is taken.
qi4d processes personal data on one or more of the following legal bases, depending on the nature of the processing activity:
qi4d does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We share data only where strictly necessary and only with the following categories of recipients:
To process deposits and withdrawals in Indonesian Rupiah (IDR/Rp), we share necessary financial and identity data with local banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja), as well as international card networks (Visa, Mastercard) where applicable. These providers are contractually bound to use your data solely for transaction processing purposes.
To meet our 21+ age verification obligations and comply with applicable AML requirements, we share submitted identity documents and biometric data with licensed third-party KYC verification service providers. These providers process your documents in a secure, encrypted environment and are prohibited from retaining or using your data beyond the scope of the verification exercise.
Technical and behavioral data (including IP address, device fingerprint, and session patterns) may be shared with fraud prevention platforms to detect and prevent unauthorized access, account takeovers, and suspicious transaction patterns.
Third-party game studios — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, and Spribe — may receive limited session and account data necessary to render games, validate bets, and return results within our platform environment. These providers do not receive identity or financial data beyond what is required for technical game operation.
qi4d will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of qi4d, its players, or the public.
Our Commitment: Every third party with whom qi4d shares personal data is subject to a binding data processing agreement that prohibits secondary use of your information, requires appropriate security measures, and mandates prompt notification in the event of a data breach.
qi4d retains personal data for no longer than is necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years following account closure |
| KYC documents | Duration of account plus 5 years following account closure |
| Financial transaction records | 7 years from the date of each transaction (regulatory requirement) |
| Support communications | 3 years from the date of the last communication |
| Technical and usage logs | 13 months on a rolling basis |
| Cookie data | Session cookies: deleted on browser close. Persistent cookies: up to 12 months |
Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with any individual player.
qi4d applies industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Stay Vigilant: While qi4d implements robust security measures, no platform can guarantee absolute security. You are responsible for keeping your login credentials confidential. qi4d will never ask for your password via email or live chat. If you suspect your account has been compromised, contact [email protected] immediately.
qi4d uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, and analyze how the site is used. The categories of cookies we deploy are as follows:
These cookies are essential for the platform to function. They manage your login session, maintain your language and currency preferences, and enable core security features. Without these cookies, key parts of the platform cannot operate correctly. No consent is required for strictly necessary cookies.
These cookies collect anonymized data about how visitors interact with the platform — including which pages are visited most frequently and whether error messages are encountered. This data helps us improve the platform experience. All information collected by performance cookies is aggregated and cannot be used to identify individual players.
Functional cookies allow the platform to remember choices you make — such as your preferred language, display settings, or last-visited game category — to provide a more personalized experience on subsequent visits.
You can control and delete cookies through your browser settings at any time. Please note that disabling certain categories of cookies may affect the functionality of the qi4d platform — in particular, strictly necessary cookies cannot be disabled without impairing your ability to log in and use core features. Detailed instructions for managing cookies are available in your specific browser's help documentation.
As a player on the qi4d platform, you hold a number of rights with respect to your personal data. These rights can be exercised at any time by contacting our support team at [email protected]. qi4d will respond to all valid requests within 30 calendar days of receipt.
You may request a copy of the personal data we hold about you, along with details of how it is being processed.
You may request that inaccurate or incomplete personal data be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer needed for the purposes for which it was collected, subject to legal retention obligations.
You may request that we restrict the processing of your data — for example, while a dispute regarding its accuracy is being resolved.
You may request that certain data you provided to us be transferred to you or to another service provider in a structured, machine-readable format.
You may object to processing carried out on the basis of legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
The qi4d platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, store, or process personal data relating to persons under the age of 21. All registration attempts are subject to age verification, and any account discovered to be held by a person under 21 will be immediately closed.
If you have reason to believe that a minor has registered an account on qi4d or submitted personal data to our platform, please notify us immediately at [email protected]. Upon confirmation, we will take immediate steps to delete all associated personal data and close the account.
21+ Only: By using the qi4d platform, you represent and warrant that you are at least 21 years of age. Age verification checks are conducted at registration and may be repeated at any time during your use of the platform.
The qi4d platform may contain references to third-party services — including payment processors, game providers, and security partners — whose own privacy practices are governed by their respective privacy policies. qi4d is not responsible for the privacy practices of any third-party service, and we encourage you to review the privacy policies of any third-party provider before submitting personal data directly to them.
Where third-party services are integrated directly within the qi4d platform environment (such as embedded game content from Pragmatic Play or Evolution Gaming), those providers operate under data processing agreements with qi4d that restrict their use of any player data to the specific purpose of delivering the integrated service.
qi4d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via the email address associated with their account and display a prominent notice on the platform for a period of no less than 14 days prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. Continued use of the qi4d platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you should contact our support team to discuss your options, including account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way qi4d handles your personal data, please reach out to our dedicated support team using the details below:
Data Requests: To exercise any of your data rights described in Section 11, please email us with the subject line "Data Rights Request" along with your registered account username and a brief description of your request. We will verify your identity before processing any access, rectification, or erasure request.
Our approach to data privacy is built on six core principles that guide every decision we make about how your personal information is handled.
All data transmitted between your device and qi4d is protected by 256-bit SSL encryption. Whether you are submitting a deposit, uploading a KYC document, or chatting with support, your data is always encrypted in transit.
Access to your personal data within qi4d is restricted to authorized personnel on a need-to-know basis only. All staff handling player data undergo rigorous background checks and ongoing privacy training.
qi4d never sells, rents, or trades your personal data to third-party marketers. Every data-sharing arrangement we maintain exists solely to deliver the services you use — nothing more.
We are clear and upfront about what data we collect, why we collect it, and how long we keep it. There are no hidden data practices — everything is documented in plain English in this policy.
You hold meaningful rights over your personal data — including access, rectification, erasure, and portability. Our support team is available 24/7 to process your requests promptly and professionally.
qi4d collects only the personal data that is genuinely necessary to provide and secure our services. We do not collect data speculatively or retain it beyond the period required by law or operational necessity.
Our support team is on hand 24/7 to address any privacy concern, data rights request, or question you may have about how qi4d handles your personal information. You can also review our related policies for a complete picture of your rights and our obligations.